Rita & deer is aware of the importance of guaranteeing the right to privacy and data protection of its Users. In compliance with REGULATION (EU) 2016/679 on Data Protection, and regarding the processing of your personal data, we inform you of the following points related to the processing of personal data through this website:
Data Controller:
- Identity: Eva Esquibel Romero
- NIF: 22583652-K
- Postal Address: ALBEROLA 12 46013, (Valencia) Spain
- Phone: +34 614 26 58 98
- Email: info@ritaanddeer.com
Purpose
Depending on the form the User fills out, the data may be processed for the following purposes:
- Registered Users: The information you provide in the registration form is used to manage the Users of the website so that you can access your profile, view your orders, and make purchases without having to re-enter your identification details (name, surname, email, and phone) and delivery address. You can modify your profile settings at any time.
rita & deer does not allow false registration attempts or impersonation of individuals or companies. Providing false information in the registration form will result in the immediate removal of the User. rita & deer reserves the right to verify the information provided by the User via telephone verification. - Newsletter: If you grant your consent in accordance with Article 21 of the Information Society Services Act, we will use your identification and contact data to send you updates from the website, relevant news, and promotions and offers for our products and services. The channels we use include email, postal mail, telephone, SMS, and push notifications, but only if you provide your consent.
- Contact: The personal data you provide via the contact form will be used solely to respond to your inquiry or request. The information collected is limited to identification and contact data, as well as data related to the nature of your inquiry.
- Complaint Form: The personal data you provide through the form will be used solely to address your complaint.
- Return Form: The personal data you provide will be used to assess and manage the requested return or exchange and arrange product collection if necessary.
- Other Purposes: The information provided may occasionally be used to:
- Conduct surveys to improve our services
- Manage requests for information, suggestions, and customer complaints for resolution
- Coupons and Promotions: No more than one coupon may be applied per purchase or order. If coupons are generated, and free shipping is available, this option will be removed and shipping costs will be applied to the final price. Coupons or discounts do not apply during sales seasons or specific promotional periods defined by the company. In the event of a system error applying two coupons to a single purchase, rita&deer will automatically cancel the order and inform the customer.
Legal Basis
The legal basis for processing your data is the User’s consent and acceptance in each of the sections where personal data is collected. The User has the right to withdraw consent at any time, without affecting the legality of processing based on consent prior to its withdrawal.
Regarding commercial communications via electronic means, where a prior contractual relationship exists between the parties and the communications refer to products or services similar to those previously requested by the User, and the User has been given the opportunity to opt out by selecting an unchecked box, the processing is legally based on Article 21.2 of Law 34/2002, of July 11, on Information Society Services.
Each commercial communication sent to the User will provide the opportunity to opt out of receiving future communications.
Recipients
We inform the User that processing the information collected through this website does not involve international data transfers.
Regarding data recipients, if you make an online purchase to be delivered to a specified address, or request a return to be collected, the shipment will include your name, surname, delivery address, and phone number. The phone number is included to facilitate contact between the shipping company and the recipient to streamline the delivery process.
Rights
Access, rectification, portability. To exercise these rights, the User may send an email to info@ritaanddeer.com or mail a letter to the following address: C/ Alberola 12/2, 46013 Valencia, Spain, indicating the changes they wish to make.
If the User believes that their data protection rights have been violated during the processing of their data by rita & deer, especially if they have not received satisfaction in exercising their rights, they may file a complaint with the competent Data Protection Authority.
